Your privacy matters to us. This Privacy Policy explains what personal data aoewin1 collects, how we use it, who we share it with, and what rights you have as a player based in the Philippines.
A quick summary of how aoewin1 handles your data. The full policy below contains all the details.
aoewin1 collects personal information you provide during registration, identity verification, and account use — including your name, date of birth, address, contact details, and payment information.
All personal data on aoewin1 is stored using industry-standard encryption. We apply strict access controls so only authorised personnel can access your information, and only when necessary.
aoewin1 does not sell your personal data. We share it only with licensed payment processors, identity verification providers, and regulatory authorities as required by Philippine law.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by aoewin1, subject to applicable legal and regulatory obligations.
aoewin1 uses cookies and similar technologies to improve your experience, remember your preferences, and analyse Platform usage. You can manage cookie preferences through your browser settings.
For any privacy-related questions, data access requests, or concerns about how aoewin1 handles your personal information, you can reach our Data Privacy Officer directly via our support email.
aoewin1 ("aoewin1," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who access our Platform at aoewin1.net. This Privacy Policy ("Policy") describes how we collect, use, store, share, and protect your personal information in connection with your use of the aoewin1 website, mobile application, and all associated gaming services (collectively, the "Platform").
This Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
By registering an account on aoewin1 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account.
Scope: This Policy applies to all personal data collected from players, prospective players, and visitors to the aoewin1 Platform, regardless of the device or method used to access it.
For the purposes of the Philippine Data Privacy Act of 2012, aoewin1 acts as the Personal Information Controller in respect of the personal data it collects and processes through the Platform. This means aoewin1 determines the purposes and means by which your personal data is processed.
Where aoewin1 engages third-party service providers to process personal data on its behalf — such as payment processors or identity verification providers — those parties act as Personal Information Processors and are contractually bound to process your data only in accordance with aoewin1's instructions and applicable data protection law.
Data Privacy Officer: aoewin1 has appointed a Data Privacy Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection legislation. You may contact the DPO through our support email address listed in Section 14 of this Policy.
aoewin1 collects personal data from you in several ways, including information you provide directly, data generated through your use of the Platform, and information obtained from third parties for verification purposes. The categories of personal data we collect include:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Registration form, KYC verification |
| Contact Data | Email address, mobile number, residential address (including city, e.g., Manila, Cebu, Davao, Makati) | Registration form, account settings |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Cashier / payment processing |
| Technical Data | IP address, device type, browser type, operating system, session data | Automatically via cookies and server logs |
| Usage Data | Games played, bets placed, session duration, login history, Platform interactions | Automatically via Platform systems |
| Communications Data | Support chat transcripts, emails, feedback submissions | Customer support interactions |
| Verification Data | Copies of government-issued ID, selfie photos, proof of address documents | KYC / AML compliance process |
Sensitive Personal Information: Where aoewin1 collects sensitive personal information as defined under the Data Privacy Act (such as government ID numbers), we apply additional safeguards and process such data only to the extent strictly necessary for identity verification and regulatory compliance.
aoewin1 uses the personal data we collect for the following purposes:
aoewin1 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:
Withdrawing Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal. To withdraw consent, please contact our support team.
aoewin1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
International Transfers: Where personal data is transferred to service providers located outside the Philippines, aoewin1 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC guidelines.
aoewin1 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform, remember your preferences, and gather analytical data about how the Platform is used.
The types of cookies we use include:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the aoewin1 Platform.
aoewin1 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. Our general retention periods are as follows:
Upon expiry of the applicable retention period, aoewin1 will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
aoewin1 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, aoewin1 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
While aoewin1 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your aoewin1 account credentials.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by aoewin1:
To exercise any of the above rights, please contact aoewin1's Data Privacy Officer using the contact details provided in Section 14. We will respond to all verified requests within thirty (30) days of receipt, in accordance with NPC guidelines.
Identity Verification: For the protection of all players, aoewin1 may require you to verify your identity before processing any data subject rights request. This is to ensure that personal data is not disclosed to or amended by unauthorised parties.
The aoewin1 Platform is strictly intended for individuals who are 21 years of age or older. aoewin1 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the aoewin1 Platform or provided us with personal data, please contact us immediately using the details in Section 14 so that we can take appropriate action.
The aoewin1 Platform may contain references to third-party services, such as payment providers. aoewin1 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the Platform.
aoewin1 does not control and is not responsible for the content, privacy policies, or practices of any third-party websites or services that may be accessible in connection with payment processing or identity verification.
aoewin1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this Policy indicates when it was last updated. Your continued use of the aoewin1 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how aoewin1 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way aoewin1 processes your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.
Data Privacy Officer – aoewin1
Support Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Response Time: We aim to respond to all privacy enquiries within 30 days.
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by aoewin1. For more information about your rights under the Data Privacy Act of 2012, you may visit the NPC's official resources.
For questions about your account, payments, or game rules, please visit our FAQ page. For information about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page.